About ISDM 

The Indian School of Development Management pioneers a transformative approach to management, envisioning a world that is just, equitable, and sustainable. Established in 2016, it serves as a foundational hub for cultivating a robust ecosystem and a cadre of skilled professionals dedicated to advancing social change globally.


Driven by the conviction that the social sector plays a pivotal role in addressing humanity's most pressing challenges, the school operates on the premise that effective management is essential for achieving significant impact. By nurturing talent in Development Management tailored to the unique needs of the social sector, the school aims to catalyze sustainable socio-economic and ecological progress on a large scale.


Recognizing the power of institutions to shape professional ecosystems, the school aims to establish itself as a beacon of excellence in higher education. Through this, it seeks to lay the groundwork for a thriving community of practitioners dedicated to driving positive change in society.


Over the past seven years, the Indian School of Development Management (ISDM) has garnered validation, support, and funding from esteemed individuals and organizations. While numerous programs worldwide aim to cultivate management capabilities for the social sector, they often reside within larger university ecosystems or business schools, where they may receive lesser attention compared to mainstream programs. ISDM stands out as the sole institution globally dedicated to fostering a comprehensive ecosystem for Development Management, focusing on pioneering work in critical areas.


ISDM's initiatives encompass:

  1. Knowledge Creation: Establishing a Global Knowledge Hub to create, disseminate, and institutionalize contextual knowledge on building, leading, and managing social purpose organizations, networks, and platforms.
  2. Talent Nurturing: Offering the Post Graduate Program in Development Management (PGP-DM) to attract and develop top-tier talent capable of addressing management challenges within the sector.
  3. Capacity Building: Providing Strategic Capacity Building programs to enhance individual and institutional capacities in development management, thereby fostering sustainable and scalable social impact.


ISDM has successfully completed its Proof of Concept Phase and is now set for expansion over the next five years. Key achievements include high placement rates for PGP-DM graduates and plans for increased batch sizes, a new campus, international partnerships, and accreditation. The institute is also conducting research and establishing Centers of Excellence in various areas of social impact. Additionally, it offers programs for professionals and resources for grassroots organizations. Know More at www.isdm.org.in.   

ISDM invites individuals who share its vision to join in creating a dynamic, catalytic ecosystem and positioning India as a thought leader in Development Management, ultimately enabling sustainable social impact at scale.


About Strategic Capacity Building (SCB)

Strategic Capacity Building (SCB) at ISDM began with a view that while the 1-year PGP is impacting fresh graduates and young professionals, Body of Knowledge is focused on curating and building knowledge, there is a great need to work with the mid and senior management and leadership in the sector today, to be able to evangelise the change we want to see and build the society we envision. 


The Strategic Capacity Building (SCB) vertical of ISDM works with SPOs to build their foundational capabilities in Leadership & Management and with Corporates to effectively leverage their resources to address the development sector needs and bring out the much desired change in social space. 

SCB engages with key stakeholders such as CSRs, Foundations, NGOs, Intermediaries, Collaboratives, Government, Development Professionals, Volunteers, Social Entrepreneurs through: 

  • Open programs for key stakeholders to catalyze social sector leadership such as Executive Development Programs for mid-senior professionals, Nation Building Programs targeting groups such as CXOs, Women Leaders, etc.
  • Custom Learning & Organisation Development solutions which aligns with strategic goals of the organisations 
  • Digital solutions to drive collective & collaborative learning 
  • Advisory services for Impact Assessment to evaluate the effectiveness and significance of changes made on people and planet through programs and projects.



Key Responsibilities

  • Lead the end to end customer engagement: supporting business development and proposal creation; supporting curriculum team in solution design ; training delivery and operations management
  • Partner on training need assessment to identify needs and individual and institutional development areas
  • Plan and execute training operations that aligns with success of the client engagement, improves efficiency of program delivery, and drives growth for SCB
  • Provide project management support: Develop project plans, monitor progress, and manage stakeholder expectations
  • Build client relationships and account management: Establish and maintain strong relationships with clients, understanding their unique needs and challenges, and upselling services
  • Facilitate change management: Assist clients in managing organizational change by providing expertise in communication planning, stakeholder engagement, and employee adoption
  • Manage the program delivery budgeting and resources to ensure achievement of operational margins
  • Create a pool of experts, trainers, partners to support SCB programs
  • Ensure reporting and documentation pertaining to program delivery such as Post Training delivery
  • Support the program outreach team for program admissions
  • Manage technology integration for blended delivery of programs , including working with Learning Management Systems, CRMs etc.
  • Integrating training & collaboration delivery tools, formats to create a conducive training experience for the participants



Experience and Qualification Required

  • Master's degree in Human Resources, Organizational Development, or a related field
  • 12-15 years of work experience 
  • Excellent analytical and problem-solving skills
  • Excellent communication skills with service orientation which is customer focused
  • Excellent interpersonal Skills to manage relationships with stakeholders, trainers, and participants, fostering a positive training environment
  • Conflict Resolution with the ability to navigate conflicts within the training team or among participants
  • Crisis Management to be able to handle unexpected challenges or crises during training sessions with composure and problem-solving skills
  • Presentation Skills: Ability to deliver clear and engaging presentations during training sessions or when communicating with stakeholders
  • Negotiation Skills: Effective negotiation skills when dealing with vendors, stakeholders, and other departments to secure resources and support for training initiatives
  • Adaptability: Flexibility to adjust training programs based on feedback, changing needs, and evolving industry trends
  • Project & time management - plan & execute training projects/programs in a timely manner
  • Demonstrated ability to work effectively in a fast-paced, dynamic environment



Remuneration for this role will be commensurate with qualifications & experience. To learn more about us and apply, check out isdm.org.in/careers.


ISDM is an equal opportunity organization with a particular emphasis on affirmative action. The culture of the organization is one of professionalism while also one that greatly values relationships.



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